Team subscription
Plan for your team.
One subscription per physical location. The owner counts as one employee seat. Additional seats use graduated pricing.
Enter 1–10,000 whole seats. Monthly billing includes a 5% premium.
Your subscription estimate
Choose your team size and billing frequency.
- Effective cost per user
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- Savings with annual billing
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USD subscription amounts. This is a pricing preview, not a payment or activation. Paid enrollment is not open during this preparation phase; beta payments use Stripe test mode only.
How additional seats are priced
Each rate applies only to seats within that band. Adding a seat does not reprice the seats you already have.
| Seats | Annual rate |
|---|---|
| 1–5 | $5,000 base |
| 6–10 | $1,000 per additional seat |
| 11–15 | $900 per additional seat |
| 16–20 | $800 per additional seat |
| 21+ | $700 per additional seat |
Subscription questions
What is included?
The operational software: dispatch, customer and field management, deliveries, assets, inspections, maintenance and employee permissions, as configured for your location. Physical remote emergency shutdown hardware is In Development and excluded.
How will payments work?
Subscriptions renew automatically through Stripe using cards and eligible ACH bank payments. Owners can manage seats, cancel renewal and update Intelligence spending preferences in Billing & Subscriptions. The web billing implementation includes invoice history and links to Stripe-hosted receipts and invoice PDFs for downloading or printing. These flows still require end-to-end acceptance testing. Native apps display billing information without purchase or payment-management links. Helix subscription payments remain in test mode; paid enrollment is not open.
Can I cancel, and is there a free trial?
No automatic free trial is offered. Under the approved commercial policy, cancellation stops future renewal and paid access continues through the verified paid-through date. Unused paid time is not refunded except as required by law or specifically agreed. Seat reductions take effect at renewal and cannot go below occupied seats. Paid enrollment is not open.
What happens if payment expires?
The subscription policy has no automatic grace period. Previously paid access remains valid through its paid-through date. Once that period expires without verified payment, operational software access is suspended. Your location’s data and memberships are preserved for restoration after verified recovery. The approved commercial policy preserves location data for 90 days after verified paid service expires, with owner export without another purchase and advance deletion notice before a controlled deletion review. The complete retention/export workflow and production suspension are not yet enabled.
Is Intelligence separately billed?
Intelligence is in beta. Future usage charges require separate authorization and verified location-specific metering. Actual AI usage billing is not active; saved spending limits are not yet verified hard caps.